Terms of service

Effective Date: December 22-2025

These Terms of Service (the “Terms”) govern access to and use of the website, products, services, and related e-commerce platform operated under the brand VALTERRE, a proprietary brand owned and operated by NEXTRIX TECHNOLOGIES PRIVATE LIMITED (the “Company,” “we,” “us,” or “our”). By accessing or purchasing from this website, you agree to be legally bound by these Terms.

1. LEGAL ENTITY DISCLOSURE

VALTERRE is a commercial trade brand owned and operated by NEXTRIX TECHNOLOGIES PRIVATE LIMITED, a company duly incorporated under the laws of the Islamic Republic of Pakistan.

All purchases, contractual rights, obligations, settlements, and legal liabilities arising through this website are entered into with and administered by NEXTRIX TECHNOLOGIES PRIVATE LIMITED.

2. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least eighteen (18) years of age or possess legal parental or guardian consent;
  • You possess legal capacity to enter binding contracts;
  • All information submitted is accurate and complete.

3. PRODUCT REPRESENTATION

The Company endeavors to display products as accurately as possible. Variations in leather grain, texture, tone, finish, and natural markings are inherent characteristics of genuine leather and shall not constitute defects.

Minor variations in color representation may occur due to device display settings.

The Company reserves the right to modify product specifications without prior notice.

4. PRICING AND PAYMENT

All listed prices are denominated in the currency displayed at checkout and are subject to change without notice.

Payment authorization is subject to verification by financial institutions and payment processors. The Company reserves the right to refuse or cancel transactions at its sole discretion, including where fraud, pricing error, unauthorized activity, or compliance concerns are suspected.

The customer authorizes the Company and its payment service providers to process payment in accordance with applicable financial regulations.

5. ORDER ACCEPTANCE

Submission of an order constitutes an offer to purchase and does not constitute acceptance by the Company.

The Company reserves the absolute right to reject, cancel, limit, or suspend any order prior to dispatch for reasons including but not limited to:

  • suspected fraud;
  • payment verification failure;
  • pricing or inventory error;
  • regulatory or compliance restrictions;
  • abuse of promotions or platform misuse.

6. SHIPPING AND DELIVERY

Delivery estimates are indicative only and shall not constitute guaranteed delivery obligations unless expressly stated.

Risk of loss transfers upon delivery to the designated carrier or upon confirmed delivery to the recipient address, as applicable under governing law.

The customer is solely responsible for import duties, customs charges, taxes, and regulatory clearance requirements applicable in the destination jurisdiction.

7. INTELLECTUAL PROPERTY

All website content, including but not limited to trademarks, designs, product imagery, logos, graphics, product descriptions, and proprietary materials are the exclusive intellectual property of NEXTRIX TECHNOLOGIES PRIVATE LIMITED unless otherwise stated.

No reproduction, distribution, commercial exploitation, reverse engineering, or derivative use is permitted without prior written consent.

8. PROHIBITED USE

Users shall not:

  • engage in unlawful activity;
  • transmit malicious code;
  • interfere with platform functionality;
  • attempt unauthorized access;
  • exploit pricing, system, or technical vulnerabilities.

Violation may result in immediate termination and legal recourse.

9. DISCLAIMER OF WARRANTIES

Except as expressly provided by applicable law, products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

The Company disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the aggregate liability of the Company arising out of or related to any claim shall not exceed the purchase price paid by the customer for the relevant product.

The Company shall not be liable for indirect, incidental, consequential, punitive, reputational, or special damages.

11. INDEMNIFICATION

Users agree to indemnify and hold harmless NEXTRIX TECHNOLOGIES PRIVATE LIMITED, its directors, officers, employees, affiliates, and agents against claims arising from breach of these Terms or misuse of the website.

12. FORCE MAJEURE

The Company shall not be liable for delay or failure caused by events beyond reasonable control including acts of God, natural disasters, logistics disruption, governmental action, war, cyber incidents, carrier interruption, or supplier failure.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles.

Courts of competent jurisdiction in Pakistan shall have exclusive jurisdiction unless otherwise required by mandatory consumer protection law in the customer’s jurisdiction.

14. MODIFICATIONS

The Company reserves the right to amend these Terms at any time. Continued use constitutes acceptance of revised Terms.

15. CONTACT

VALTERRE
A brand owned and operated by NEXTRIX TECHNOLOGIES PRIVATE LIMITED
Email: info@valterre.com
Registered Office: Office# 1, 1st floor, Saad arcade, main boulevard DHA phase 1, Lahore, Pakistan.